Vintage Cellars WineKoolR Slimline 800 - Manual (Page 23)

For detailed information consult the Warranty
section of the "USE and CARE" guide!
If your WineKoolR™ cooling unit or cabinet fails to perform as designed within one year of the date of purchase, KoolR Products™
warrants that, upon your request, it will be repaired or replaced, at our option, during the one year warranty period.
WineKoolR™ cooling unit that is purchased and used in the con-
tinental United States or Canada (excludes Alaska and Hawaii). It is not valid for subsequent purchasers, nor for units in use outside
North America. The warranty period for your cooling unit commences on the date you purchased it and expires one year thereafter.
PROOF OF PURCHASE
Within 10 days of purchase, complete and mail, fax or e-mail the registration sheet to KoolR Products™. Alternately, you may register
your warranty on our Internet website, www.koolr.com . When you make a warranty claim, you must forward a copy of your original
dated bill of sale to establish your date of purchase.
IF YOU HAVE A PROBLEM WITH YOUR UNIT
Customer service and warranty problems are handled online at www.koolr.com . You will find a comprehensive well documented
and easy-to-use solution to almost any question or problem you may have. The inquiry forms are filled in on-line and co nnect you to our
representatives who will process your requests for warranty service. This is the quickest way to solve your problems.
REPLACEMENT ?
At our option we may choose to offer you a replacement part or product rather than a repair. Upon your authorization to accept a
replacement unit and with appropriate security (credit card authorization), we will promptly ship a replacement unit. The replace-
ment may be a unit that has been reconditioned by KoolR Products™. The unit that needs service must be packed and
returned to us, shipping prepaid. Upon its receipt, we will release your credit card security. Go online to the SUPPORT section on our
website at www.koolr.com to request warranty service.
Your unit is designed to perform with a minimum amount of user maintenance when installed and operated precisely as directed in
the manual.
of the condensor coil. Also, you must take steps to protect the unit from sudden power surges. As with any sensitive electronic device,
your WineKoolR™ cooling unit may be damaged by power surges or spikes, including lightning strikes, acts of God, sudden
interruptions or prolonged low-voltage conditions, which are not covered by this Warranty. You must monitor your unit’s
performance on a daily basis. If there is an apparent problem or “Alarm” condition, you must disconnect the power supply to avoid
potential damage to your wine collection.It is your responsibility to insure your wine, and to take all reasonable and necessary
precautions to safeguard its condition.
WHAT THE WARRANTY DOES NOT COVER
This warranty covers only defects in materials and workmanship provided by KoolR Products™ and does not cover equipment damage
or malfunction from misuse, abuse, accident, acts of God, or any unauthorized alteration or modification. The product must have
been installed and operated precisely as directed in the manual which accompanies each product. Improper return shipping, inadequate
packaging or shipping damage is not covered unless the unit is packaged and shipped in accordance with KoolR Products™
replacement procedures. Third party servicing of this product during the warranty period will also void the warranty, as will any
evidence of tampering or alteration to the serial number and or the original dated bill of sale.
YOUR ONLY REMEDY UNDER THIS WARRANTY IS THE REPLACEMENT OR REPAIR OF YOUR ELIGIBLE PRODUCT AS DESCRIBED ABOVE. NEI-
THER THIS WARRANTY NOR ANY OTHER WARRANTY, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES
OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, SHALL EXTEND BEYOND THE ONE-YEAR WARRANTY PERIOD. UNDER NO
CIRCUMSTANCES SHALL KoolR Products™ BE LIABLE FOR ANY SPECIAL INCIDENTAL, INDIRECT OR PUNITIVE DAMAGES OR FOR ANY
CONSEQUENTIAL DAMAGES, INCLUDING SPOILAGE OF WINE, EVEN IF KoolR Products™ KNOWS OR IS INFORMED THAT SUCH DAMAGES ARE
POSSIBLE. IT IS YOUR RESPONSIBILITY TO INSURE YOUR WINE, AND TAKE ALL REASONABLE, NECESSARY PRECAUTIONS TO SAFEGUARD ITS
CONDITION. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE
EXCLUSION OR LIMITATION MAY NOT APPLY TO YOU. NO RESELLER IS AUTHORIZED TO MODIFY THE TERMS OF THIS WARRANTY. ANY
ADDITIONAL WARRANTY OFFERED BY A RESELLER IS THE SOLE RESPONSIBILITY OF THAT RESELLER.
-
cian, or you may purchase a new unit at a special discount under our Extended Warranty Program. Please be ready to provide model,
serial number, and your credit card. Let us assure you that local servicing will always be a more expensive and less satisfactory solu-
tion. More often than not repairs are not properly done and almost always take longer and cost more than purchasing a discounted
new unit. Go online at www.koolr.com to request Replacement or see our Extended Warranty Program.
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