Troubleshooting – NUU Wake User Manual
Page 11

11
TROUBLESHOOTING
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Unable to pair with your Bluetooth device?
1.
Ensure that your phone/device is Bluetooth compatible, and that Bluetooth has been correctly enabled on
your device. (Check the documentation that came with your phone/device for further instructions).
2.
Ensure that your phone/device is within a few feet the NUU Wave.
3.
If your phone/device is connected to a number of other Bluetooth devices, disconnect some of them before
pairing with the NUU Wave.
4.
Turn Bluetooth off and then on again in your phone/device. If the NUU Wave still won’t pair, remove it from
the list of discoverable devices and retry the pairing process from the start.
5.
Ensure that both devices are suffi ciently charged.
•
Problems with the sound?
1.
For sound distortion, try lowering the volume on the NUU Wave and/or your phone/device.
2.
Move the NUU Wave closer to your phone/device.
3.
Connect your phone/device to the NUU Wave via the 3.5mm input cable rather than Bluetooth. Ensure that
the cable is fully inserted at both ends.
4.
Ensure that both devices are suffi ciently charged.