Environmental Water Systems SS-1.0 - Manual (Page 9)

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Possible Causes
Excessive pressure or pressure
surges
Various causes to inspect
•Is the tubing cut with a straight
end to grab squarely?
•Is the tubing inserted completely
into fitting?
•Broken collect or fitting
•Is there a problem with the collet
and the quick-connect fitting?
•Tubing incorrectly removed
•Damaged in shipping,handling,
and/or delivery
Water supply is off
Low water pressure
Kinked or bent tubing
Clogged filter cartridge
Spout needs to be re-inserted
O-ring issue at inserted brass
piece or “T” that holds & operates
handle
Dispenser connections need to be
properly made
All connections need to be
properly made
Various causes to inspect.
Angle Stop Valve may not be ap-
plicable or installed correctly
Misaligned, damaged or missing
o-ring
Cracked housing due to pressure
issues, misaligned filter replace-
ment.
•Need to replace filter
•System was idle, stored or mis-
used for a long period of time.
•System under unfavorable condi-
tions or changing water conditions
•Hydrogen sulfide, iron, manga-
nese is in the household water
supply
•System misapplied
•New installation, changing filters
•Open/close and open of water
supply to home or in home
Problem
Any or All Leaks
Leaks at Tubing Connections
Leak at inlet fitting
or
Leak at outlet fitting
No water
Not enough water
Water flow is restricted
Low flow from unit
Leak at a supplied faucet
Leak at a supplied faucet
base by handle (brass “T”)
Leak at the connection to
faucet
Leak at another Mfg’s faucet
and/or connection to another
device
Leak at Inlet Water Supply
Connection
Leak at cartridge housing
Unpleasant taste and/or odor
Metallic flavor
Discoloration
Rotten egg smell from water
Cloudy water
Solution
Pressure reducing valve (PRV) at main water supply to maintain pressure at
or below 75 PSI or the addition of a Pressure Limiting Valve (item# FMP-60)
on the inlet tube prior to the point of use unit
•Follow instructions for Connection of Tubing.
Access the filter unit, remove tubing by depressing the collet and pulling tub-
ing out. Using a utility razor knife, squarely cut 1/2” off tubing from the end.
Make sure end of tubing is not flattened Reinsert the tubing into the fitting as
far as possible. Check for leaks.
•Tug on tubing (do not pull hard) to check fitting and the integrity of the con-
nection
•Upon inspection, prior to install or a result of proper start-up and inspection
and fitting is damaged, then replace part
•Turn main water supply on, •Turn water supply at angle stop
•Angle Stop Valve not open, •Open dispenser/faucet
Unit may not operate properly at less than 25 PSI feed line pressure (max: 75
PSI)
Make longer loop with tubing to remove kink or bend
If there is flow through the kitchen faucet than there is a need to replace filter
based on water conditions and usage
•Spout pulls out from faucet body that’s why it swivels. Spout has 2 o-rings at
base and is inserted completely into bottom of body to prevent leaking.
•Replace the supplied faucet dispenser (item# depends on any finish option)
•Check connections at various locations and re-connect, re-insert, tighten and/
or correct.
•Consult with Mfg of other product and/or installer to check connections at
various locations and reconnect, re-insert, tighten and/or correct.
•Check connections and/or correct.
•Follow the inlet supply water instructions in this manual
•Locate and align O-ring(s) into groove at top
•Replace filter cartridge or Remove filter cartridge and re-insert and lock cor-
rectly
•Replace filter cartridge and correct issue that caused the problem (no plumb-
ing needed)
•Remove filter cartridge and re-insert and lock correctly
•Locate and align O-ring into groove inside cap
•Replace filter and follow start up procedures
•Flush system by running water, replace filter
•Determine what changed in your water supply and Flush, Replace or change
type of water treatment system based on local water conditions. Call your
municipality or have your well tested.
•Hydrogen sulfide, iron and manganese must be removed from household
water supply before filter system. Visit our web site for other systems.
•Specify the correct system for the application
It is simply - air. Check by filling glass and watch air dissipate. Run and flush
system for several minutes.
Sometimes it takes 24 - 48 hours to totally clear due to the full bed depth of
our filters
Trouble Shooting Guide - Single-Stage Filtration Units
We do not supply a dispenser with the Model No. SS (single-stage unit)
The information below regarding dispensers is typical of certain dispensers including dispensers available as options
through EWS. If using another manufacturers’ dispenser or connecting to other devices,
please contact that manufacturer if an issue arises at that point.