Troubleshooting – AVer SF2111H-DVR user manual User Manual

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Troubleshooting

Here are some useful tips on how to solve some common problems.

Problem

Solution

I forgot the account and password for

SF2111H-DVR. How can I go back to

default setting?

Please refer to the manual of “ Factory Default

setting” description.

I can’t find a way to force day mode and

night mode. Is this possible and how.

We don't provide this function due to the limitation of

hardware.

I recorded video file in H.264 file format

but failed to playback on Media Player

(V.9).

Default Windows Media Player doesn’t have H.264

decoder so that you can’t playback the file

successfully. Please install K-Lite program in advance

or install KMPlayer or VLC program to playback the

video file. You can search those free programs on

Internet.