Clarity Professional XLC2 User Manual

Page 14

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NO DIAL TONE

• Verify the TALK Button is lit.

• Verify the AC adapter is securely plugged into the AC

power outlet and the telephone.

• Verify the telephone line cord is securely plugged into the

wall jack and the telephone.

• Make sure the handset batteries are fully charged.

• Verify the telephone is in the correct dialing mode, tone

(touch) or pulse (rotary).

• Make sure you are in the usable range of the base station.

• You may have too many extensions on your line. Try

unplugging a few devices.

NO DIAL TONE, AND HANDSET VISUAL RINGER

is blinking (twice every second)

It is possible that the handset has lost connection to the

base.

• Make sure you are in the usable range of the base station.

• If you are close to the base, but you are still unable to

get a dial tone, proceed as follows:

1. Handset: press and hold the FLASH button for three

seconds, until the keypad backlight and visual ringer start

flashing; release the FLASH button.

2. Base: press and hold the FIND button for three seconds,

until the IN USE light and visual ringer (base) start

flashing; release the FIND button.

3. Wait for the connection to be re-established; the handset

will beep five times to indicate successful registration.

4. If the handset beeps just twice, the registration was not

successful. Repeat steps 1-4 above.

TALK button is blinking red (twice every 2 seconds)
Handset batteries are low on charge; return the handset to
the base to recharge the batteries

VISUAL RINGER is blinking red (twice every 5 seconds)
The handset is out of range, or the power to the base is
unplugged; return the handset to the usable area, and check
the power adapter connections on the base unit.

TALK button is blinking green (fast pace) and VISUAL
RINGER is backlit red
The base is trying to locate the handset; press TALK to end
the FIND/paging process and return the handset to the base.

RINGER does not work
• Make sure the RINGER button on the handset is set to ON,
and the SILENT button on the base is not lit red yet.
• Make sure you are in the usable range of the base station.
• Make sure the handset batteries are fully charged.

TALK button is backlit orange during a call
The OSA function is enabled - see page 23 for details.

The TALK button lights up as per the settings below:
• green when the phone is in use, non-Boost mode;
• red when the phone is in use, BOOST function is engaged;
• orange when the OSA function is active;
• blinks green during incoming ring or when the base is

paging the handset (FIND function is engaged) - along with
the visual ringer

• blinks green (slower) during the memory programming

process

Troubleshooting

XLC2

Troubleshooting

XLC2