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Troubleshooting – RearviewSafety RVS-800GS User Manual

Page 12

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Troubleshooting

Under normal operating conditions, if the product has problems, please refer to the following solution.
Can’t record a video or takes picture.

Please check whether the TF card is locked, and make sure the card have enough storage space.

Stopped automatically while recording

Because the data of high-definition video is huge, so please use high-speed TF card that compatible with SDHC.

High-speed card will be signed with “C4”/ “C6”.

It prompt “File Error” while playback the video or image

This is because the wrong storage of data, resulting in the file error, use "Format" in Menu, to format the TF card..
No image display on TV screen

Please confirm the AV, HDMI cable is connected correctly, and the TV is set to the correct AV, HDMI mode.

Image is blurred

Maybe the lens is not clean, please check whether have dirt, fingerprint on the lens .Use lens paper clean the lens before

using.

Supply light doesn’t work

If the power not enough, supply light will not work.


Image has horizontal stripes interference

This due to the wrong setting of “Flicker” .Please depend on the local power supply frequency, reset the Flicker: 50

Hz/60 Hz.
a.It don’t auto start recording after car power on
Please make sure the loop recording is 1/3/5 mins, not OFF, it won’t auto start recording when loop recording is OFF;
Additional, built-in card can’t auto recording, you need change to outer card.

The machine keep automatic recording and can’t stop .
Maybe you have turned on the Motion Detect; you can check whether it has an icon

on the screen. When the Motion

Detect is ON, it will auto start recording when a moving object appears within the range of camera; stop recording standby

screen still automatically.

When the screen to return to calm, the recording will stop automatically until a moving object

appears again.
Auto power off setting does not work

Please ensure that motion detection is turned off, because if the motion detection is turned on, the machine will always in

standby mode (it will start recording when suffer dynamic objects), the machine will not automatically shut down until

the power goes

What can I do if the machine crashed

?

If the machine crashed, press the power button for 10 seconds, the machine will reset and restart.