Avaya 4610SW - Manual (Page 6)

specific buttons in the Call Log or other applications. For example, pressing a Line/Feature button in the Call Log application
selects the corresponding entry, allowing you to take further action with your selection. When you enter text on a screen (for
example, labeling a Speed Dial button), several Line/Feature buttons provide editing features like backspacing or hyphenation.
Here is an example of the difference between a Line/Feature button's functionality in the Phone application versus other
applications. To call someone from the Phone application (the default display screen) you press the first Line/Feature (call
appearance) button and dial your party. But in the Call Log application, pressing the first Line/Feature button selects
(highlights) the first call log entry and displays detail information about that call.
In addition to the call-related icons and features, the icons and background display colors are associated with certain
administrable features on the call server, and may appear on the display. Several features, such as flash, wink, and flutter, are
associated with Call Center operations, and might not apply to many IP telephone users.
Icon Description/Condition Feature Button Display
Background Color
None Feature is on/active. Light Gray
None Feature is off/inactive. Light Gray
None Feature denied (Broken Flutter). This is a temporary condition, accompanied by an "error
beep" the first time it occurs. This condition then changes to the off/inactive state.
Light Gray
None Idle. Indicates a (call appearance) line is available. White
Ringing. Indicates an incoming call is arriving on this line. White
Active. Indicates the line is in use. Light Gray
On Hold. Indicates a call is on hold on this line. Dark Gray
(Soft) Hold. Indicates this line's call was put on hold pending a conference or a transfer. Dark Gray
Flash. Used for Call Center operations. Light Gray
Flutter. Used for Call Center operations. Light Gray
Wink. Used for Call Center operations. Light Gray
Four softkeys
appear directly below the display area. They allow you to access the other IP telephone applications. In an
application, they allow you to perform application-specific functions, like add, save, edit, delete, or cancel. The labels above the
softkeys reflect their function relative only to that specific screen.
IP Telephony Applications
Your IP telephone provides four applications (Phone, Speed Dial, Call Log, and Web Access). Additionally, use the Options
function to define settings, personalize your phone, and troubleshoot certain functions. All applications appear in the display
area, accessed by the softkeys appearing below the display.
A brief description of each application follows.
Phone Application
The Phone application is the primary application. Use this application to make and receive calls, and perform call-handling
operations like conference calling or transferring calls to another phone.
Speed Dial Application
The Speed Dial application provides access to speed dial buttons, which facilitate automatic dialing. Use this application to:
• set up buttons for speed dialing
• update speed dial button label information
• remove the label from a speed dial button
4610SW IP Telephone End User Guide | 6 | P a g e