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How to order, Chamberlain, Service is on call – Chamberlain WHISPER DRIVE 248754 User Manual

Page 44: How to order repair parts

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CHAMBERLAIN

®

ONE-YEAR LIMITED WARRANTY

10 YEAR BELT LIMITED WARRANTY & LIFETIME MOTOR LIMITED WARRANTY

The Chamberlain Group, Inc. (“Seller”) warrants to the fi rst retail purchaser of this product, for the residence in which this product is
originally installed, that it is free from defect in materials and/or workmanship for a period of one year from the date of purchase, and
that the belt is free from defect in materials and/or workmanship for a period of 10 years from the date of purchase and that the motor
is free from defect in materials and/or workmanship for the lifetime of the product. The proper operation of this product is dependent
on your compliance with the instructions regarding installation, operation, maintenance and testing. Failure to comply strictly with
those instructions will void this limited warranty in its entirety.

If, during the limited warranty period, this product appears to contain a defect covered by this limited warranty, call
1-800-528-9131, toll free, before dismantling this product. Then send this product, pre-paid and insured, to our service center
for warranty repair. You will be advised of shipping instructions when you call. Please include a brief description of the problem
and a dated proof-of-purchase receipt with any product returned for warranty repair. Products returned to Seller for warranty
repair, which upon receipt by Seller are confi rmed to be defective and covered by this limited warranty, will be repaired or replaced
(at Seller’s sole option) at no cost to you and returned pre-paid. Defective parts will be repaired or replaced with new or
factory-rebuilt parts at Seller’s sole option.

ALL IMPLIED WARRANTIES FOR THE PRODUCT, INCLUDING BUT NOT LIMITED TO ANY IMPLIED WARRANTIES OF
MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, ARE LIMITED IN DURATION TO THE ONE YEAR LIMITED
WARRANTY PERIOD SET FORTH ABOVE [EXCEPT THE IMPLIED WARRANTIES WITH RESPECT TO THE BELT AND MOTOR, WHICH
ARE LIMITED IN DURATION TO THE BELT 10 YEARS AND MOTOR LIFETIME LIMITED WARRANTY PERIOD FOR THE BELT AND
MOTOR], AND NO IMPLIED WARRANTIES WILL EXIST OR APPLY AFTER SUCH PERIOD. Some states do not allow limitations on
how long an implied warranty lasts, so the above limitation may not apply to you. THIS LIMITED WARRANTY DOES NOT COVER
NON-DEFECT DAMAGE, DAMAGE CAUSED BY IMPROPER INSTALLATION, OPERATION OR CARE (INCLUDING, BUT NOT LIMITED
TO ABUSE, MISUSE, FAILURE TO PROVIDE REASONABLE AND NECESSARY MAINTENANCE, UNAUTHORIZED REPAIRS OR ANY
ALTERATIONS TO THIS PRODUCT), LABOR CHARGES FOR REINSTALLING A REPAIRED OR REPLACED UNIT, REPLACEMENT OF
BATTERIES AND LIGHT BULBS OR UNITS INSTALLED FOR NON-RESIDENTIAL USE.

THIS LIMITED WARRANTY DOES NOT COVER ANY PROBLEMS WITH, OR RELATING TO, THE GARAGE DOOR OR GARAGE
DOOR HARDWARE, INCLUDING BUT NOT LIMITED TO THE DOOR SPRINGS, DOOR ROLLERS, DOOR ALIGNMENT OR HINGES.
THIS LIMITED WARRANTY ALSO DOES NOT COVER ANY PROBLEMS CAUSED BY INTERFERENCE. ANY SERVICE CALL THAT
DETERMINES THE PROBLEM HAS BEEN CAUSED BY ANY OF THESE ITEMS COULD RESULT IN A FEE TO YOU.

UNDER NO CIRCUMSTANCES SHALL SELLER BE LIABLE FOR CONSEQUENTIAL, INCIDENTAL OR SPECIAL DAMAGES ARISING
IN CONNECTION WITH USE, OR INABILITY TO USE, THIS PRODUCT. IN NO EVENT SHALL SELLER’S LIABILITY FOR BREACH
OF WARRANTY, BREACH OF CONTRACT, NEGLIGENCE OR STRICT LIABILITY EXCEED THE COST OF THE PRODUCT COVERED
HEREBY. NO PERSON IS AUTHORIZED TO ASSUME FOR US ANY OTHER LIABILITY IN CONNECTION WITH THE SALE OF THIS
PRODUCT.

Some states do not allow the exclusion or limitation of consequential, incidental or special damages, so the above limitation or
exclusion may not apply to you. This limited warranty gives you specifi c legal rights, and you may also have other rights which vary
from state to state.

CHAMBERLAIN

®

SERVICE IS

ON CALL

OUR LARGE SERVICE ORGANIZATION

SPANS AMERICA

INSTALLATION AND SERVICE INFORMATION IS AS

NEAR AS YOUR TELEPHONE. SIMPLY DIAL OUR TOLL

FREE NUMBER:

1-800-528-9131

www.chamberlain.com

For professional installation, parts and service,
contact your local CHAMBERLAIN

®

dealer. Look for

him in the Yellow Pages, or call our Service number for
a list of dealers in your area.

HOW TO ORDER

REPAIR PARTS

Selling prices will be furnished on request, or parts
will be shipped at prevailing prices and you will be
billed accordingly.

WHEN ORDERING REPAIR PARTS, ALWAYS GIVE THE

FOLLOWING INFORMATION:

PART

NUMBER

PART

NAME

MODEL

NUMBER

ADDRESS ORDERS TO:

THE CHAMBERLAIN GROUP, INC.

Technical Support Group

6050 S. Country Club Road

Tucson, Arizona 85706

SERVICE INFORMATION TOLL FREE NUMBER:

1-800-528-9131

© 2011, The Chamberlain Group, Inc.

114A4266C

All Rights Reserved