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Dell Studio XPS 8000 (Late 2009) User Manual

Page 58

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Getting Help

Diagnostic Checklist

Name:

Date:

Address:

Phone number:


• Service Tag and Express Service Code

(located on a label on the top of the

computer):
Return Material Authorization Number

(if provided by Dell support technician):
Operating system and version:

Devices:

Expansion cards:

Are you connected to a network? Yes /No

Network, version, and network adapter:

Programs and versions:

See your operating system documentation

to determine the contents of the computer’s

start‑up files. If the computer is connected to

a printer, print each file. Otherwise, record the

contents of each file before calling Dell.

Error message, beep code, or diagnostic

code:
Description of problem and troubleshooting

procedures you performed: