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Dell Inspiron M411R (Mid 2011) User Manual

Page 61

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59

Using Support Tools

1. Turn on (or restart) your computer.

2. When the DELL logo appears, press

immediately.

NOTE: If you wait too long and the
operating system logo appears,
continue to wait until you see the
Microsoft Windows desktop; then, shut
down your computer and try again.

3. Select Diagnostics from the menu and

press .

During the assessment, answer any questions
that appear.

• If a failure is detected, the computer

stops and beeps. To stop the assessment
and restart the computer, press ; to
continue to the next test, press ; to
retest the component that failed, press .

• If failures are detected during the

Enhanced Pre-boot System Assessment,
write down the error code(s) and contact
Dell (see “Contacting Dell” on page 76).

If the Enhanced Pre-boot System Assessment
completes successfully, the following
message appears: “

Do you want to run

the remaining memory tests? This

will take about 30 minutes or

more. Do you want to continue?

(Recommended).”
If you are experiencing memory issues, press
, otherwise press . The following
message is displayed: “

Pre-boot System

Assessment complete.”
Click Exit to reboot your computer.