Dell Inspiron M501R (Early 2010) User Manual

Page 53

Solving Problems

If the computer stops responding or a solid blue
screen appears —

CAUTION: You might lose data if you are
unable to perform an operating system
shutdown.

If you are unable to get a response by pressing

a key on your keyboard or moving your mouse,

press the power button for at least 8 to 10 seconds

until the computer turns off and then restart your

computer.
If a program is designed for an earlier
Microsoft

Windows

operating system —

Run the Program Compatibility Wizard. The

Program Compatibility Wizard configures a

program so that it runs in an environment similar

to an earlier version of Microsoft Windows

operating system environments.

To run the Program Compatability Wizard:
Windows Vista

Click

Start

→ Control Panel→

Programs

→ Use an older program with this

version of Windows.
In the welcome screen, click

Next.

Follow the instructions on the screen.

Windows