Power problems – Dell XPS 8300 (Late 2010) User Manual

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Solving Problems

Power Problems

If the power light is off — The computer is in
hibernate mode, turned off, or is not receiving
power.

• Press the power button. The computer

resumes normal operation if it is off or in
hibernate mode.

• Reseat the power cable into the power

connector on the computer and the
electrical outlet.

• If the computer is plugged into a power

strip, ensure that the power strip is plugged
into an electrical outlet and that the power
strip is turned on.

• Temporarily bypass power protection

devices, power strips, and power extension
cables to verify that the computer turns on
properly.

• Ensure that the electrical outlet is working

by testing it with another device, such as
a lamp.

• Ensure that the power supply light on the

back of the computer is on. If the light is
off there may be a possible problem with
the power supply or the power cable.

• If the problem persists, contact Dell (see

If the power light is solid white and the
computer is not responding — The display
may not be connected or powered on.

• Ensure that the display is properly connected

and then turn it off, then back on.

• If the problem persists, contact Dell (see

If the power light is solid amber —
The computer is in sleep/standby mode or
there might be a problem with the system
board or the power supply.

• Press a key on the keyboard, move the

connected mouse, or press the power
button to resume normal operation.

• If the problem persists, contact Dell (see