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Network problems – Dell XPS 8300 (Late 2010) User Manual

Page 34

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32

Solving Problems

Network Problems

Wireless Connections

If the network connection is lost — The
wireless router is offline or wireless has been
disabled on the computer.

• Check your wireless router to ensure it is

powered on and connected to your data
source (cable modem or network hub).

• Re‑establish your connection to the

wireless router (see “Setting Up a Wireless
Connection” on page 16).

• Interference may be blocking or

interrupting your wireless connection.
Try moving the computer closer to your
wireless router.

Wired Connections

If the network connection is lost — The
network cable is loose or damaged.

• Check the network cable to ensure it is

plugged in and not damaged.

• The link integrity light on the integrated

network connector lets you verify that
your connection is working and provides
information on the status:

– Green (left) — A good connection exists

between a 10/100‑Mbps network and
the computer.

– Amber (left) — A good connection

exists between a 1000‑Mbps network
and the computer.

– Off — The computer is not detecting a

physical connection to the network.

NOTE: The link integrity light on the
network connector is only for the wired
connection. The link integrity light
does not provide status for wireless
connections.