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Video and display problems, If the display is blank – Dell Inspiron 1721 (Mid 2007) User Manual

Page 125

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Troubleshooting

125

C

HECK

THE

MOUSE

CABLE

Shut down the computer, disconnect the mouse

cable and check it for damage, then firmly reconnect the cable.

If you are using a mouse extension cable, disconnect it and connect the
mouse directly to the computer.

T

O

VERIFY

THAT

THE

PROBLEM

IS

WITH

THE

MOUSE

,

CHECK

THE

TOUCH

PAD

1 Shut down the computer.
2 Disconnect the mouse.
3 Turn on the computer.
4 At the Windows

desktop, use the touch pad to move the cursor around,

select an icon, and open it.

If the touch pad operates correctly, the mouse may be defective.

C

HECK

THE

SYSTEM

SETUP

PROGRAM

SETTINGS

Verify that the system setup

program lists the correct device for the pointing device option (the computer
automatically recognizes a USB mouse without making any setting
adjustments).

T

EST

THE

MOUSE

CONTROLLER

To test the mouse controller (which affects

pointer movement) and the operation of the touch pad or mouse buttons,
run the Mouse test in the Pointing Devices test group in the "Dell
Diagnostics" on page 97.

R

EINSTALL

THE

TOUCH

PAD

DRIVER

See "Reinstalling Drivers and Utilities"

on page 128.

Video and Display Problems

Fill out the "Diagnostics Checklist" on page 174 as you complete these
checks.

CAUTION:

Before you begin any of the procedures in this section, follow the

safety instructions in the Product Information Guide.

If the display is blank

NOTE:

If you are using a program that requires a higher resolution than your

computer supports, it is recommended that you attach an external monitor to your
computer.