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Dell Vostro A180 (Early 2009) User Manual

Page 48

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Troubleshooting

48

A program stops responding

E

N D

TH E

P R O G R A M

1

Press simultaneously to
access the Task Manager, and click the
Applications tab.

2

Click to select the program that is no longer
responding, and click End Task.

A program crashes repeatedly

NOTE: Most software includes installation

instructions in its documentation or on a
floppy disk, CD, or DVD.

C

H E C K

TH E

S O F TW A R E

D O C U M EN TA T I O N

If necessary, uninstall

and then reinstall the program.

A program is designed for an earlier

Microsoft

®

Windows

®

operating system

R

U N

TH E

P

R O G R A M

C

O MP A TI B I L I T Y

W

I ZA RD

Windows Vista

:

The Program Compatibility Wizard configures a
program so that it runs in an environment similar to
non-Windows Vista operating system environments.

1

Click Start

→ Control Panel→

Programs→ Use an older program with this

version of Windows.

2

In the welcome screen, click Next.

3

Follow the instructions on the screen.

A solid blue screen appears

T

U R N

TH E

C O MP U T ER

O F F

If you are

unable to get a response by pressing a key on your
keyboard or moving your mouse, press and hold the
power button for at least 8 to 10 seconds (until the
computer turns off), and then restart your computer.

book.book Page 48 Thursday, June 26, 2008 12:10 PM