Dell diagnostics – Dell Studio Desktop D540 (Late 2008) User Manual

Page 33

Using Support Tools

In the search results, select the option that

best describes the problem and follow the

remaining troubleshooting steps.

Dell Diagnostics

If you experience a problem with your

computer, perform the checks in “Lockups and

Software Problems” on page 26 and run the

Dell Diagnostics before you contact Dell for

technical assistance.
It is recommended that you print these

procedures before you begin.

NOTE: Dell Diagnostics works only on Dell

computers.
NOTE: The

Drivers and Utilities media

is optional and may not ship with your

computer.

See the System Setup section in the Service

Manual to review your computer’s configuration

information, and ensure that the device that

you want to test displays in the system setup

program and is active.

Start the Dell Diagnostics from your hard drive

or from the

Drivers and Utilities media.

Starting Dell Diagnostics From Your Hard Drive
The Dell Diagnostics is located on a hidden

diagnostic utility partition on your hard drive.

NOTE: If your computer cannot display a

screen image, see “Contacting Dell” on

Ensure that the computer is connected to an

electrical outlet that is known to be working

properly.
Turn on (or restart) your computer.

When the DELL

™

logo appears, press

immediately. Select Diagnostics from the

boot menu and press .

NOTE: If you wait too long and the operating

system logo appears, continue to wait until

you see the Microsoft

Windows

desktop;

then, shut down your computer and try again.