Dell XPS 15 (L501X, Late 2010) - Manual (Page 65)

63
Solving Problems
To run the Program Compatability Wizard:
Click 1. Start → Control Panel→
Programs → Run programs made for
previous versions of Windows.
In the welcome screen, click
2. Next.
Follow the instructions on the screen. 3.
If you have other software problems —
Back up your files immediately. •
Use a virus‑scanning program to check the •
hard drive or CDs.
Save and close any open files or programs
•
and shut down your computer through the
Start
menu.
Check the software documentation or •
contact the software manufacturer for
troubleshooting information:
Ensure that the program is compatible –
with the operating system installed on
your computer.
Ensure that your computer meets –
the minimum hardware requirements
needed to run the software. See
the software documentation for
information.
Ensure that the program is installed and
–
configured properly.
Verify that the device drivers do not
–
conflict with the program.
If necessary, uninstall and then reinstall
–
the program.
Write down any error message that is
–
displayed to help in troubleshooting
when contacting Dell.