Dell Inspiron Mini 9 (910, Late 2008) User Manual

Page 35

Using Support Tools

Dell Diagnostics before you contact Dell for

technical assistance.
It is recommended that you print this procedure

before you begin.

NOTICE: Dell Diagnostics works only on

Dell computers.
NOTE: The

Drivers and Utilities disc

is optional and may not ship with your

computer.

See the Dell Technology Guide to review your

computer’s configuration information, and

ensure that the device that you want to test

displays in the system setup program and is

active.
Start the Dell Diagnostics from your solid-state

drive or from the

Drivers and Utilities disc.

Starting Dell Diagnostics From Your Solid-state
Drive
The Dell Diagnostics is located on a hidden

diagnostic utility partition on your solid-state

drive.

NOTE: If your computer cannot display a

screen image, see “Contacting Dell” on

Ensure that the computer is connected to an

electrical outlet that is known to be working

properly.
Turn on (or restart) your computer.

When the DELL

™

logo appears, press <0>

immediately. Select Diagnostics from the

boot menu and press .

NOTE: If you wait too long and the operating

system logo appears, continue to wait until

you see the Microsoft

Windows

desktop;

then, shut down your computer and try again.
NOTE: If you see a message stating that no

diagnostics utility partition has been found,

run the Dell Diagnostics from the

Drivers

and Utilities disc.

Press any key to start the Dell Diagnostics

from the diagnostics utility partition on your

solid-state drive.