Dell OptiPlex 960 (Late 2008) User Manual
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Troubleshooting Tips
Starting the Dell Diagnostics From the Dell Drivers and Utilities Media
NOTE:
The Dell Drivers and Utilities media is optional and may not ship with your
computer.
1 Insert the Drivers and Utilities media.
2 Shut down and restart the computer.
When the DELL logo appears, press
NOTE:
If you wait too long and the operating system logo appears, continue
to wait until you see the Microsoft
®
Windows
®
desktop; then, shut down your
computer and try again.
NOTE:
The next steps change the boot sequence for one time only. On the
next start-up, the computer starts according to the devices specified in the
system setup program.
3 When the boot device list appears, highlight CD/DVD/CD-RW and press
4 Select the Boot from CD-ROM option from the menu that appears and
press
5 Type
1
to start the CD menu and press
6 Select Run the 32 Bit Dell Diagnostics from the numbered list. If
multiple versions are listed, select the version that is appropriate for your
computer.
7 When the Dell Diagnostics Main Menu appears, select the test that you
want to run, and follow the instructions on the screen.