beautypg.com

Memory problems – Dell OptiPlex 960 (Late 2008) User Manual

Page 47

background image

Troubleshooting Tips

47

E

LIMINATE

INTERFERENCE

Some possible causes of interference are:

Power, keyboard, and mouse extension cables

Too many devices connected to the same power strip

Multiple power strips connected to the same electrical outlet

Memory Problems

CAUTION:

Before working inside your computer, read the safety information that

shipped with your computer. For additional safety best practices information, see
www.dell.com/regulatory_compliance.

I

F

YOU

RECEIVE

AN

INSUFFICIENT

MEMORY

MESSAGE

Save and close any open files and exit any open programs you are not using
to see if that resolves the problem.

See the software documentation for minimum memory requirements. If
necessary, install additional memory.

Reseat the memory modules to ensure that your computer is successfully
communicating with the memory.

Run the Dell Diagnostics (see "Dell Diagnostics" on page 49).

I

F

YOU

EXPERIENCE

OTHER

MEMORY

PROBLEMS

Reseat the memory modules to ensure that your computer is successfully
communicating with the memory.

Ensure that you are following the memory installation guidelines.

Ensure that the memory you are using is supported by your computer. For
more information about the type of memory supported by your computer,
see "Specifications" on page 29.

Run the Dell Diagnostics (see "Dell Diagnostics" on page 49).

Blinking
Blue

The computer is in
standby mode.

Press a key on the keyboard, move the
mouse, or press the power button to
resume normal operation.

Light Pattern

Problem Description

Suggested Resolution