Chapter, Chapter 11: cleaning and preventive maintenance – Cognitive Solutions C SERIES User Manual
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Chapter 11: Cleaning and Preventive Maintenance
The C Series printer is designed to provide exceptional service with a minimum of 
preventive maintenance. Cognitive recommends cleaning the printer on a regular 
basis using standard Cognitive cleaning supplies.
Cleaning Instructions
 
The exterior is cleaned with a lint-free cloth, and if necessary, a mild detergent 
solution. 
Interior components (printhead, platen roller, media sensor, peel bar, ribbon, and 
media paths) are cleaned with a 98% to 99 % pure isopropyl or denatured alcohol or 
a cleaning pen every 20,000 inches (508 m) or blown air to remove any particles. 
The printhead should be cleaned every 5,000 inches if pre-printed labels are used.
Figure 12-1. C SERIES Performing Printer Maintenance
Chapter
11
C Series Cleaning Supplies
Part #
Size (inches)
Items per
box
Description
14-00-0002 none 12
Cleaning
pen
