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Troubleshooting your interactive pen – Dell S500 Projector User Manual

Page 112

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Troubleshooting your Interactive Pen

Problem

(continued)

Possible Solution

(continued)

Cannot use the Pen or cannot

connect the Pen

• Check if the input source is PC (VGA,

HDMI, Wireless and LAN source)

• Check if the Interactive function is turned

On. (Menu -> Advanced Settings ->

Interactive Settings -> Interactive)

• Check if the Connection option is set

correctly. (Menu -> Advanced Settings ->

Interactive Settings -> Connection)

• When using Wireless or LAN connection,

and the Pen does not work,check if the

Wireless and Network function is turned

On.
1 Menu -> Advanced Settings ->

Wireless/Network Settings -> Network

2 Menu -> Advanced Settings ->

Wireless/Network Settings -> Wireless

Settings

• When using Wireless or LAN connection,

check if Dell Wireless Application Software

is connected. (Only support full screen

mode output).

• Check if Photo sensor is facing towards the

screen.

• Push any key to wake up (except Nib

button).

The LED does not work.

Check if the battery is not depleted.

The Amber LED is

The battery is low, charging the Interactive

continuously lit

Pen battery.

The Green LED is

Check if the Mini USB is connected.

continuously lit, but the

cursor does not move, and the

projector screen displays

"USB connection is not

detected".

Troubleshooting Your Projector

112

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