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Dell Inspiron M511R (Mid 2011) User Manual

Page 64

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62

Using Support Tools

NOTE: If you wait too long and the
operating system logo appears, continue
to wait until you see the Microsoft
Windows desktop; then, shut down your
computer and try again.

3. Select Diagnostics from the boot menu

and press .

During the assessment, answer any questions
that appear.

• If a failure is detected, the computer

stops and beeps. To stop the assessment
and restart the computer, press ; to
continue to the next test, press ; to
retest the component that failed, press .

• If failures are detected during the

Enhanced Pre-boot System Assessment,
write down the error code(s) and contact
Dell (for more information, see “Contacting
Dell” on page 79).

If the Enhanced Pre-boot System Assessment
completes successfully, the following
message appears “

Do you want to run

the remaining memory tests? This

will take about 30 minutes or

more. Do you want to continue?

(Recommended).”
If you are experiencing memory issues,
press , otherwise press . The following
message is displayed: “

Enhanced Pre-boot

System Assessment Complete”.
Click to reboot your computer.