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Dell Dimension 2100 User Manual

Page 4

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System Messages

The first column in Table 3 lists (in alphabetical order) system messages that may appear on the screen during the boot routine or during normal
computer operation. The second column in the table lists probable causes of the messages, and the third column either provides a corrective
action or refers you to a source for resolving the problem.

Table 3. System Messages

obtaining technical assistance.

7

Processor exception error

See  "Contacting Dell" in the Solutions Guide for instructions on
obtaining technical assistance.

8

Video display memory error

See  "Contacting Dell" in the Solutions Guide for instructions on
obtaining technical assistance.

9

Optional ROM checksum error

See  "Contacting Dell" in the Solutions Guide for instructions on
obtaining technical assistance.

10

CMOS memory error

See  "Contacting Dell" in the Solutions Guide for instructions on
obtaining technical assistance.

11

BIOS checksum error

See  "Contacting Dell" in the Solutions Guide for instructions on
obtaining technical assistance.

Message

Possible Cause

Corrective Action

8042 Gate-A20 Error

The keyboard controller failed its test.

If you receive this message after making changes in the

system

setup program

, enter the program and restore the original value

(s).

Address Line Short!

Error in the address decoding circuitry in the
memory.

Reseat the memory modules

.

C: Drive Error

C: Drive Failure

The hard drive is not working or is not
configured correctly.

Ensure that the

drive

is installed correctly in the chassis and

defined correctly in the

system setup program

.

Cache Memory Bad, Do
Not Enable Cache

Cache memory is not operating.

See  "Contacting Dell" in the Solutions Guide for instructions
on obtaining technical assistance.

Ch-2 Timer Error

System board timer error occurred.

See  "Contacting Dell" in the Solutions Guide for instructions
on obtaining technical assistance.

CMOS Battery State
Low

CMOS Checksum
Failure

CMOS Display Type
Mismatch

CMOS Memory Size
Mismatch

CMOS System Options
Not Set

CMOS Time and Date
Not Set

The system configuration information in the
system setup program is incorrect, or the
battery charge may be low.

Enter the

system setup program

and verify the system

configuration; then restart the computer.

Diskette Boot
Failure

Drive A or B is present but has failed the BIOS
POST.

Ensure that the

drive

is installed correctly in the computer frame

and defined correctly in the

system setup program

. Check the

interface cable at both ends.

DMA Error

DMA 1 Error

DMA 2 Error

Error in the DMA controller on the system
board.

The keyboard or

system board

may need to be replaced.

FDD Controller
Failure

HDD Controller
Failure

BIOS cannot communicate with the floppy drive
or hard drive controller.

Ensure that the

drive

is installed correctly in the computer frame

and defined correctly in the

system setup program

. Check the

interface cable at both ends.

INTR1 Error

INTR2 Error

Interrupt channel on the system board failed the
POST.

The keyboard or

system board

may need to be replaced.