Dell Studio 1457 (Late 2009) User Manual

Page 58

Using Support Tools

Select the test you want to run.

If a problem is encountered during a test,

a message appears with an error code and

a description of the problem. Write down

the error code and problem description

and contact Dell (see “Contacting Dell” on

page 71).

NOTE: The Service Tag for your computer is

displayed at the top of each test screen. If

you contact Dell, technical support will ask

for your Service Tag.

When the tests are complete, close the test

screen to return to the Choose An Option

window.
To exit the Dell Diagnostics and restart the

computer, click Exit.

Starting Dell Diagnostics From the
Drivers and Utilities Disc

Insert the

Drivers and Utilities disc.

Shut down and restart the computer.

When the DELL logo appears, press

immediately.

NOTE: If you wait too long and the

operating system logo appears, continue to

wait until you see the Microsoft

Windows

desktop; then, shut down your computer

and try again.
NOTE: The next steps change the boot

sequence for one time only. On the next

start-up, the computer boots according to

the devices specified in the system setup

program.

When the boot device list appears, highlight

CD/DVD/CD-RW and press .