Dell Inspiron 519 (Mid 2008) User Manual
Page 38
38
Troubleshooting
A program stops responding
A program crashes repeatedly
NOTE:
Software usually includes installation instructions in its documentation or
on a floppy disk or CD.
A program is designed for an earlier Microsoft
®
Windows
®
operating system
A solid blue screen appears
E
ND
THE
PROGRAM
—
1
Press
2
Click Applications.
3
Click the program that is no longer responding.
4
Click End Task.
C
HECK
THE
SOFTWARE
DOCUMENTATION
—
If necessary, uninstall and then
reinstall the program.
R
UN
THE
P
ROGRAM
C
OMPATIBILITY
W
IZARD
—
The Program Compatibility Wizard configures a program so that it runs in an
environment similar to non-Windows Vista operating system environments.
1
Click
Start
→ Control Panel→Programs→ Use an older program with this
version of Windows.
2
In the welcome screen, click Next.
3
Follow the instructions on the screen.
T
URN
THE
COMPUTER
OFF
—
If you are unable to get a response by pressing a key
on your keyboard or moving your mouse, press and hold the power button for at
least 8 to 10 seconds until the computer turns off. Then restart your computer.
book.book Page 38 Wednesday, July 2, 2008 1:51 PM