Dell Inspiron 519 (Mid 2008) - Manual (Page 37)

Troubleshooting
37
Lockups and Software Problems
CAUTION:
Before you begin any of the procedures in this section, follow the
safety instructions that shipped with your computer.
The computer does not start up
The computer stops responding
NOTICE:
You might lose data if you are unable to perform an operating system
shutdown.
I F YOU EXPERIENCE OTHER MEMORY PROBLEMS —
• Reseat the memory modules (see the Service Manual on the Dell Support
website at support.dell.com) to ensure that your computer is successfully
communicating with the memory.
• Ensure that you are following the memory installation guidelines (see the Service
Manual on the Dell Support website at support.dell.com).
• Your computer supports DDR2 memory. For more information about the type of
memory supported by your computer, see "Specifications" on page 17.
• Run the Dell Diagnostics (see "Dell Diagnostics" on page 31).
Ensure that the power cable is firmly connected to the computer and to the
electrical outlet.
T URN THE COMPUTER OFF — If you are unable to get a response by pressing a key
on your keyboard or moving your mouse, press and hold the power button for at
least 8 to 10 seconds until the computer turns off. Then restart your computer.
book.book Page 37 Wednesday, July 2, 2008 1:51 PM