Dell Inspiron 570 (Late 2009) User Manual
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54
Getting Help
Diagnostic Checklist
Name:
•
Date:
•
Address:
•
Phone number:
•
Service Tag and Express Service Code
•
(located on a label on the top of the
computer):
Return Material Authorization Number
•
(if provided by Dell support technician):
Operating system and version:
•
Devices:
•
Expansion cards:
•
Are you connected to a network? Yes/No
•
Network, version, and network adapter:
•
Programs and versions:
•
See your operating system documentation
to determine the contents of the computer’s
start‑up files. If the computer is connected to
a printer, print each file. Otherwise, record the
contents of each file before calling Dell.
Error message, beep code, or diagnostic
•
code:
Description of problem and troubleshooting
•
procedures you performed: