Dell Inspiron 11z (1121, Late 2010) User Manual

Page 52

Using Support Tools

NOTE: If you wait too long and the operating

system logo appears, continue to wait until

you see the Microsoft

Windows

desktop;

then, shut down your computer and try again.
NOTE: If you see a message stating that no

diagnostics utility partition has been found,

run the Dell Diagnostics from the

Drivers

and Utilities disc.

If PSA is invoked:

The PSA will start running tests.

If the PSA completes successfully, the

following message is displayed:

“No

problems have been found

with this system so far.

Do you want to run the

remaining memory tests? This

will take about 30 minutes

or more. Do you want to

continue? (Recommended).”

If you are experiencing memory issues,

press , otherwise press .

The following message is displayed:

“Booting Dell Diagnostic

Utility Partition. Press any

key to continue.”
Press any key to go to the

Choose An

Option window.

If PSA is not invoked:
Press any key to start the Dell Diagnostics from

the diagnostic utility partition on your hard drive

and to go to the Choose An Option window.

Select the test you want to run.

If you encounter a problem during a test,

a message with the error code and a

description of the problem will appear on

your screen. Write down the error code and

problem description and contact Dell (see

“Contacting Dell” on page 67).