Starting dell diagnostics from your hard drive – Dell Dimension 2010 User Manual

Page 42

Using Support Tools

Start the Dell Diagnostics from your hard drive

or from the

Drivers and Utilities disc.

Starting Dell Diagnostics From Your
Hard Drive

The Dell Diagnostics is located on a hidden

diagnostic utility partition on your hard drive.

NOTE: If your computer cannot display a

screen image, see “Contacting Dell” on

page 54.

1. Ensure that the computer is connected to an

electrical outlet that is known to be working

properly.

2. Turn on (or restart) your computer.

3. When the DELL

™

logo appears, press

immediately. Select Diagnostics from the

boot menu and press .

This will invoke the Pre-Boot System

Assessment (PSA) in some computers.

NOTE: If you wait too long and the

operating system logo appears, continue to

wait until you see the Microsoft

Windows

desktop; then, shut down your computer

and try again.
NOTE: If you see a message stating that no

diagnostics utility partition has been found,

run the Dell Diagnostics from the

Drivers

and Utilities disc.