Dell Inspiron 620 (Mid 2011) - Manual (Page 41)

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Using Support Tools
Hardware Troubleshooter
If a device is either not detected during the
operating system setup or is detected but
incorrectly configured, you can use the
Hardware Troubleshooter to resolve the
incompatibility.
To start the Hardware Troubleshooter:
1. Click Start → Help and Support.
2. Type hardware troubleshooter in the
search field and press to start the
search.
3. In the search results, select the option that
best describes the problem and follow the
remaining troubleshooting steps.
Dell Diagnostics
If you experience a problem with your
computer, perform the checks in “Lockups
and Software Problems” on page 32 and run
Dell Diagnostics before you contact Dell for
technical assistance.
NOTE: Dell Diagnostics works only on
Dell computers.
Ensure that the device that you want to test
displays in the system setup utility and is
active. To enter the system setup (BIOS) utility,
turn on (or restart) your computer and press
when the DELL logo appears.