Dell diagnostics – Dell Inspiron Mini 12 (1210, Late 2008) User Manual

Page 34

Using Support Tools

Dell Diagnostics

If you experience a problem with your

computer, perform the checks in “Lockups and

Software Problems” on page 27 and run the

Dell Diagnostics before you contact Dell ( see

assistance.
It is recommended that you print these

procedures before you begin.

NOTICE: Dell Diagnostics works only on

Dell computers.
NOTE: The

Drivers and Utilities media

is optional and may not ship with your

computer.

To review your computer’s configuration

information, and ensure that the device that

you want to test displays in the system setup

program and is active. See the System Setup

section in the Dell Technology Guide.
Start the Dell Diagnostics from your hard drive

or from the

Drivers and Utilities media.

Starting Dell Diagnostics From Your Hard Drive
The Dell Diagnostics is located on a hidden

diagnostic utility partition on your hard drive.

NOTE: If your computer cannot display a

screen image, see “Contacting Dell” on

page 43.

Ensure that the computer is connected to an

electrical outlet that is known to be working

properly.
Turn on (or restart) your computer.

When the DELL

™

logo appears, press

immediately. Select Diagnostics from the

boot menu and press .

NOTE: If you wait too long and the operating

system logo appears, continue to wait until

you see the Microsoft

Windows

desktop;

then, shut down your computer and try again.
NOTE: If you see a message stating that no

diagnostics utility partition has been found,

run the Dell Diagnostics from the

Drivers

and Utilities media.