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Usb problems, Troubleshooting your soundbar – Dell 1708FP Monitor User Manual

Page 32

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Cannot adjust the monitor with the

buttons on the front panel

OSD does not appear on the screen.

Turn off the monitor, unplug the power cord and

then plug back and turn on the monitor.

USB Problems

SPECIFIC SYMPTOMS

WHAT YOU EXPERIENCE

POSSIBLE SOLUTIONS

USB interface is not working

USB peripherals are not working.

Check that your monitor is turned ON.

Reconnect the upstream cable to

your computer.

Reconnect the USB peripherals

(downstream connector).

Switch off and then turn on the monitor

again.

High Speed USB 2.0

interface is slow

High Speed USB 2.0 peripherals working slowly

or not at all.

Check that your computer is USB 2.0

capable.

Verify USB 2.0 source on your computer.

Reconnect the upstream cable to

your computer.

Reconnect the USB peripherals

(downstream connector).

Troubleshooting Your Soundbar

COMMON

SYMPTOMS

WHAT YOU

EXPERIENCE

POSSIBLE SOLUTIONS

No Sound

No power to Soundbar -

the power indicator is off.

(built-in DC power supply.

i.e. 1708FP )

Turn the Power/Volume knob on the Soundbar clockwise to the middle position;

check if the power indicator (green LED) on the front of the Soundbar is

illuminated.

Confirm that the power cable from the Soundbar is plugged into the monitor.

Confirm that the monitor has power.

If the monitor has no power, see

Troubleshooting your monitor

for monitor

common problem.

No Sound

Soundbar has power -

power indicator is on.

Plug the audio line-in cable into the computer's audio out jack.

Set all Windows volume controls to their maximum.

Play some audio content on the computer (i.e. audio CD, or MP3).

Turn the Power/Volume knob on the Soundbar clockwise to a higher volume

setting.

Clean and reseat the audio line-in plug.

Test the Soundbar using another audio source (i.e. portable CD player).

Distorted

Sound

Computer's sound card is

used as the audio source.

Clear any obstructions between the Soundbar and the user.

Confirm that the audio line-in plug is completely inserted into the jack of the

sound card.

Set all Windows volume controls to their midpoints.

Decrease the volume of the audio application.

Turn the Power/Volume knob on the Soundbar counter-clockwise to a lower

volume setting.

Clean and reseat the audio line-in plug.

Troubleshoot the computer's sound card.

Test the Soundbar using another audio source (i.e. portable CD player).

Distorted

Sound

Other audio source is

used.

Clear any obstructions between the Soundbar and the user.

Confirm that the audio line-in plug is completely inserted into the jack of the

audio source.

Decrease the volume of the audio source.

Turn the Power/Volume knob on the Soundbar counter-clockwise to a lower

volume setting.

Clean and reseat the audio line-in plug.