Dell Studio XPS 435T / 9000 (Early 2009) User Manual

Page 52

Getting Help

Returning Items for Repair

Under Warranty or for Credit

Prepare all items being returned, whether for

repair or credit, as follows:

NOTE: Before you return the product to

Dell, make sure to back up any data on

the hard drive and on any other storage

device in the product. Remove any and

all confidential, proprietary and personal

information, as well as removable media,

such as CDs and PC Cards. Dell is not

responsible for any of your confidential,

proprietary or personal information; lost

or corrupted data; or damaged or lost

removable media that may be included with

your return.

Call Dell to obtain a Return Material

Authorization Number, and write it clearly

and prominently on the outside of the box.

For the telephone number to call for your

describing the reason for the return.
Include a copy of the Diagnostics Checklist

(see “Diagnostic Checklist” on page 52),

indicating the tests that you have run and

any error messages reported by the Dell

Diagnostics (see “Dell Diagnostics” on

page 36).
Include any accessories that belong with

the item(s) being returned (power cables,

software, guides, and so on) if the return is

for credit.