Dell Inspiron 580s (Late 2009) User Manual

Page 41

Using Support Tools

If you are experiencing memory issues

press , otherwise press . The

following message is displayed:

“Booting Dell Diagnostic

Utility Partition. Press any

key to continue.”
Press any key to go to the

Choose An

Option window.

If PSA is not invoked:
Press any key to start the Dell Diagnostics from

the diagnostics utility partition on your hard

drive and go to the Choose An Option window.

Select the test you want to run.

If you encounter a problem during a test,

a message with the error code and a

description of the problem will appear on

your screen. Write down the error code and

problem description and contact Dell (see

“Contacting Dell” on page 55).

NOTE: The Service Tag for your computer

is displayed at the top of each test screen.

The Service Tag helps you identify your

computer when you contact Dell.

When the tests complete, close the test

screen to return to the Choose An Option

window.
To exit the Dell Diagnostics and restart the

computer, click Exit.

Starting Dell Diagnostics From the
Drivers and Utilities Disc

Insert the

Drivers and Utilities disc.

Shut down and restart the computer.

When the DELL logo appears, press

immediately.

NOTE: If you wait too long and the

operating system logo appears, continue to

wait until you see the Microsoft

Windows

desktop; then, shut down your computer

and try again.