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System messages – Dell Inspiron 580s (Late 2009) User Manual

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35

Using Support Tools

System Messages

If your computer has an issue or error, it may

display a system message that will help you

identify the cause and action needed to resolve

the issue.

NOTE: If the message you received is not

listed in the following examples, see the

documentation for either the operating

system or the program that was running

when the message appeared.

Alert! Previous attempts at booting this system
have failed at checkpoint [nnnn]. For help
in resolving this problem, please note this
checkpoint and contact Dell Technical
Support
— The computer failed to complete

the boot routine three consecutive times for

the same error. Contact Dell for assistance (see

“Contacting Dell” on page 55).

CMOS checksum error — Possible

motherboard failure or coin‑cell battery low.

Battery needs replacement. See the Service

Manual at support.dell.com/manuals or contact

Dell for assistance (see “Contacting Dell” on

page 55).
CPU fan failure — CPU fan has failed. CPU

fan needs replacement. See the Service Manual

at support.dell.com/manuals.
System fan failure — System fan has failed.

System fan needs replacement. See the Service

Manual at support.dell.com/manuals.
Hard-disk drive failure — Possible hard‑disk

drive failure during HDD POST. Contact Dell for

assistance (see “Contacting Dell” on page 55).
Hard-disk drive read failure — Possible

hard‑disk drive failure during HDD boot test.

Contact Dell for assistance (see “Contacting

Dell” on page 55).
Keyboard failure — Replace keyboard or check

the cable for loose connection.