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System messages – Dell Studio XPS M1340 (Mid 2010) User Manual

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Using Support Tools

System Messages

If your computer has an issue or error, it may

display a System Message that will help you

identify the cause and action needed to resolve

the issue.

NOTE: If the message you received is not

listed in the following examples, see the

documentation for either the operating

system or the program that was running

when the message appeared. Alternatively,

you could see the Service Manual on the Dell

Support website at support.dell.com or see

“Contacting Dell” on page 47 for assistance.

Alert! Previous attempts at booting this system
have failed at checkpoint [nnnn]. For help
in resolving this problem, please note this
checkpoint and contact Dell Technical
Support
— The computer failed to complete the

boot routine some consecutive number of times

for the same error, see “Contacting Dell” on

page 47 for assistance.

CMOS checksum error — Possible system

board failure or real-time clock (RTC) battery

low. Replace the battery. See the Service

Manual on the Dell Support website at support.
dell.com
or see “Contacting Dell” on page 47 for

assistance.
CPU fan failure — CPU fan has failed. Replace

the CPU fan. See the Service Manual on the Dell

Support website at support.dell.com.
Hard-disk drive failure — Possible hard-disk

drive (HDD) failure during Power On Self Test

(POST), see “Contacting Dell” on page 47 for

assistance.
Hard-disk drive read failure — Possible

hard-disk drive failure during HDD boot test, see

“Contacting Dell” on page 47 for assistance.
Keyboard failure — Keyboard has failed or the

keyboard cable is loose.
No boot device available — No bootable

partition on hard-disk drive, the hard-disk drive

cable is loose, or no bootable device exists.