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Running the dell™ ide hard drive diagnostics – Dell OptiPlex 170L User Manual

Page 23

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Quick Reference Guide

23

Running the Dell™ IDE Hard Drive Diagnostics

The Dell IDE Hard Drive Diagnostics is a utility that tests the hard drive to troubleshoot or
confirm a hard drive failure.

1

Turn on your computer (if your computer is already on, restart it).

2

When F2= Setup appears in the upper-right corner of the screen, press .

3

Follow the instructions on the screen.

If a failure is reported, see "Hard Drive Problems" in the "Solving Problems" section of the online
User’s Guide.

Code

Cause

Code

Cause

1-1-2

Microprocessor register failure

3-1-4

Slave interrupt mask register failure

1-1-3

NVRAM read/write failure

3-2-2

Interrupt vector loading failure

1-1-4

ROM BIOS checksum failure

3-2-4

Keyboard Controller Test failure

1-2-1

Programmable interval timer failure 3-3-1

NVRAM power loss

1-2-2

DMA initialization failure

3-3-2

Invalid NVRAM configuration

1-2-3

DMA page register read/write
failure

3-3-4

Video Memory Test failure

1-3

Video Memory Test failure

3-4-1

Screen initialization failure

1-3-1 through 2-4-4 Memory not being properly

identified or used

3-4-2

Screen retrace failure

3-1-1

Slave DMA register failure

3-4-3

Search for video ROM failure

3-1-2

Master DMA register failure

4-2-1

No timer tick

3-1-3

Master interrupt mask register
failure

4-2-2

Shutdown failure

4-2-3

Gate A20 failure

4-4-1

Serial or parallel port test failure

4-2-4

Unexpected interrupt in protected
mode

4-4-2

Failure to decompress code to
shadowed memory

4-3-1

Memory failure above address
0FFFFh

4-4-3

Math-coprocessor test failure

4-3-3

Timer-chip counter 2 failure

4-4-4

Cache test failure

4-3-4

Time-of-day clock stopped