Dell Latitude LM - Manual (Page 10)

10 Dell Latitude LM Port Replicator
Dell will repair or replace products covered under this
limited warranty that are returned to Dell’s facility. To
request warranty service, you must call Dell’s Customer
Technical Support within the warranty period. Refer to
the topic titled “Contacting Dell” in your online System
User’s Guide to find the appropriate telephone number
for obtaining customer assistance. If warranty service is
required, Dell will issue a Return Material Authorization
Number. You must ship the products back to Dell in their
original or equivalent packaging, prepay shipping
charges, and insure the shipment or accept the risk of loss
or damage during shipment. Dell will ship the repaired or
replacement products to you freight prepaid if you use an
address in Canada. Shipments to other locations will be
made freight collect.
NOTE: Before you ship the product(s) to Dell, back up
the data on the hard-disk drive(s) and any other storage
device(s) in the product(s). Remove any removable
media, such as diskettes, CDs, or PC Cards.
Dell owns all parts removed from repaired products. Dell
uses new and reconditioned parts made by various manu-
facturers in performing warranty repairs and building
replacement products. If Dell repairs or replaces a prod-
uct, its warranty term is not extended, except as may be
required by law.
DELL MAKES NO EXPRESS WARRANTIES
BEYOND THOSE STATED IN THIS WARRANTY
STATEMENT. DELL DISCLAIMS ALL OTHER WAR-
RANTIES, EXPRESS OR IMPLIED, INCLUDING
WITHOUT LIMITATION IMPLIED WARRANTIES
OF MERCHANTABILITY AND FITNESS FOR A
PARTICULAR PURPOSE. SOME JURISDICTIONS
DO NOT ALLOW LIMITATIONS ON IMPLIED WAR-
RANTIES, SO THIS LIMITATION MAY NOT APPLY
TO YOU.
DELL’S RESPONSIBILITY FOR MALFUNCTIONS
AND DEFECTS IN HARDWARE IS LIMITED TO
REPAIR, REPLACEMENT, AND REFUND AS SET
FORTH IN THIS WARRANTY STATEMENT. THESE
WARRANTIES GIVE YOU SPECIFIC LEGAL
RIGHTS AND YOU MAY ALSO HAVE OTHER
RIGHTS, WHICH VARY FROM ONE JURISDICTION
TO ANOTHER.
DELL DOES NOT ACCEPT LIABILITY BEYOND
THE REMEDIES SET FORTH IN THIS WARRANTY
STATEMENT OR LIABILITY FOR INCIDENTAL OR
CONSEQUENTIAL DAMAGES, INCLUDING WITH-
OUT LIMITATION ANY LIABILITY FOR
PRODUCTS NOT BEING AVAILABLE FOR USE OR
FOR LOST DATA OR SOFTWARE.
SOME JURISDICTIONS DO NOT ALLOW THE
EXCLUSION OR LIMITATION OF INCIDENTAL OR
CONSEQUENTIAL DAMAGES, SO THE PRECED-
ING EXCLUSION OR LIMITATION MAY NOT
APPLY TO YOU.
These provisions apply to Dell’s Canadian limited one-
year warranty only. For provisions of any service contract
covering your system, refer to the separate service con-
tract that you will receive.
“
T
otal Satisfaction” Return Policy
(U.S. and Canada Only)
If you are an end-user customer who bought products
directly from a Dell company, you may return them to
Dell up to 30 days from date of invoice for a refund of the
product purchase price if already paid. This refund will
not include any shipping and handling charges shown on
your invoice. If your organization bought the products
from Dell under a written agreement with Dell, there may
be different terms for the return of products under this
policy, based on your agreement with Dell. To return
products, you must call Dell Customer Service at the tele-
phone number shown in the topic titled “Contacting
Dell” in your online System User’s Guide to receive a
Credit Return Authorization Number. You must ship the
products to Dell in their original packaging, prepay ship-
ping charges, and insure the shipment or accept the risk
of loss or damage during shipment. You may return soft-
ware for refund or credit only if the sealed package
containing the diskette(s) or CD(s) is unopened. Returned
products must be in as-new condition, and all of the man-
uals, diskette(s), CD(s), power cables, and other items
included with a product must be returned with it.
This “Total Satisfaction” Return Policy does not apply to
DellWare products, which may be returned under Dell-
Ware’s current return policy.