Dell OptiPlex 745 User Manual

Page 7

Quick Reference Guide

• Service Tag and Express Service Code
• Microsoft Windows Product Key Label

Service Tag and Microsoft

Windows

Product Key

These labels are located on your computer.

• Use the Service

Tag to identify
your computer
when you use
support.dell.co
m or contact
support.

• Enter the Express Service Code to direct your call

when contacting support.

• Solutions — Troubleshooting hints and tips, articles

from technicians, online courses, and frequently asked
questions

• Community — Online discussion with other Dell

customers

• Upgrades — Upgrade information for components, such

as the memory, hard drive, and operating system

• Customer Care — Contact information, service call and

order status, and warranty and repair information

• Service and support — Service call status, support

history, service contract, and online discussions with
support

• Reference — Computer documentation, details on my

computer configuration, product specifications, and
white papers

• Downloads — Certified drivers, patches, and software

updates

• Desktop System Software (DSS)— If you reinstall the

operating system on your computer, you should also
reinstall the DSS utility. DSS automatically detects your
computer and operating system and installs the updates
appropriate for your configuration, providing critical
updates for your operating system and support for Dell™
3.5-inch USB floppy drives, Intel

processors, optical

drives, and USB devices. DSS is necessary for correct
operation of your Dell computer.

Dell Support Website —

support.dell.com

NOTE:

Select your region or business segment to

view the appropriate support site.

To download Desktop System Software:

Go to support.dell.com, select your region or
business segment, then enter your Service Tag.

Select Drivers & Downloads, then click Go.

Click your operating system, and then search for
the keyword

Desktop System Software.

NOTE:

The

support.dell.com user interface may vary

depending on your selections.

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