Resolving software and hardware incompatibilities – Dell OptiPlex 170L User Manual
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Quick Reference Guide
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Resolving Software and Hardware Incompatibilities
If a device is either not detected during the operating system setup or is detected but incorrectly
configured, you can use the Hardware Troubleshooter to resolve the incompatibility. In the
Microsoft
®
Windows
®
2000 operating system, you can also use Device Manager to resolve
incompatibilities.
Windows XP
To resolve incompatibilities using the Hardware Troubleshooter:
1
Click the Start button and click Help and Support.
2
Type
hardware troubleshooter
in the Search field and click the arrow to start the search.
3
Click Hardware Troubleshooter in the Search Results list.
4
In the Hardware Troubleshooter list, click I need to resolve a hardware conflict on my
computer, and click Next.
Windows 2000
To resolve incompatibilities using Device Manager:
1
Click the Start button, point to Settings, and then click Control Panel.
2
In the Control Panel window, double-click System.
3
Click the Hardware tab.
4
Click Device Manager.
5
Click View and click Resources by connection.
6
Double-click Interrupt request (IRQ).
Incorrectly configured devices are indicated by a yellow exclamation point (
!
) or a red
X
if the
device has been disabled.
7
Double-click any device marked with an exclamation point to display the Properties window.
The Device status area in the Properties window reports the cards or devices that need to be
reconfigured.
8
Reconfigure the devices or remove the devices from the Device Manager. See the
documentation that came with the device for information on configuring the device.
To resolve incompatibilities using the Hardware Troubleshooter:
1
Click the Start button and click Help.
2
Click Troubleshooting and Maintenance on the Contents tab, click Windows 2000
troubleshooters, and then click Hardware.
In the Hardware Troubleshooter list, click I need to resolve a hardware conflict on my computer
and click Next.