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Dell OptiPlex 170L User Manual

Page 21

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Quick Reference Guide

21

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A possible processor failure has
occurred.

• Reinstall the processor and restart the computer.

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Memory modules are detected, but a
memory failure has occurred.

• If you have one memory module installed, reinstall it and

restart the computer.

• If you have two memory modules installed, remove the

modules, reinstall one module, and then restart the
computer. If the computer starts normally, reinstall the
second module.

• If available, install properly working memory of the same

type into your computer.

• If the problem persists, contact Dell.

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A possible PCI expansion card failure
has occurred.

• Determine if a conflict exists by removing a card (not the

video card) and then restarting the computer.

• If the problem persists, reinstall the card that you

removed, remove a different card, and then restart the
computer.

• Repeat this process for each card. If the computer starts

normally, troubleshoot the last card removed from the
computer for resource conflicts (see ""Resolving Software
and Hardware Incompatibilities" on page 24").

• Move each card one at a time to a different PCI slot and

restart the computer after each move.

• If the problem persists, contact Dell.

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A possible IDE drive failure has
occurred.

• Reseat all IDE drive power and data cables and restart the

computer.

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A possible USB failure has occurred. • Reinstall all USB devices, check cable connections, and

then restart the computer.

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Problem Description

Suggested Resolution