Dell OptiPlex GX240 - Manual (Page 22)

20 Setup and Quick Reference Guide
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Solving Problems
Dell provides a number of tools to help you if your system does not perform
as expected. For the latest troubleshooting information available for your
system, see the Dell support website at http://support.dell.com. You can
also find descriptions of Dell troubleshooting tools in the section titled
“Getting Help” in your online User’s Guide.
If computer problems occur that require help from Dell, write a detailed
description of the error, beep codes, or diagnostics light patterns; record
your Express Service Code and Service Tag Number below; and then
contact Dell from the same location as your computer.
See “Finding Information and Assistance” on page 5 for an example of the
express service code and service tag numbers.
Express Service Code: ___________________________
Service Tag Number: ___________________________
Your computer includes the following tools that can help you solve a
problem:
D E LL D I AG NO S T I CS — The Dell Diagnostics test various components in your
computer and help to identify the cause of computer problems. For more
information, see "Running the Dell Diagnostics" on page 22.
S YS TEM L I GH T S — Located on the front of the computer, these lights can
indicate a computer problem. For more information, see your User’s Guide.
D I A GN OS T I C L IG H T S — Located on the back of the computer, these lights can
indicate a computer problem. For more information, see your User’s Guide.
S YS TEM M E S S AG ES — The computer reports these messages to warn you of
current or possible failure. For more information, see your User’s Guide.
B E EP C OD ES — A series of audible beep codes emitted by your computer can
help identify a problem. For more information, see your User’s Guide.