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Troubleshooting guide – Culligan Water Tower User Manual

Page 16

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14

Troubleshooting Guide

Water Volume and Quality

Symptom

Condition

Action

No product water

Water supply is turned OFF

Turn water ON

Not enough

Low water pressure

Check source water line pressure

product water

Inlet water supply valve is blocked

Clear restriction

Storage tank valve is closed

Open storage tank valve

Storage tank is depleted

Increase product water storage
capacity and/or install membrane
with higher output rating

Clogged pre-filter cartridge(s)

Replace pre-filter cartridge(s)

Storage tank air pressure charge

Empty water from storage tank

is low

(product water faucet must remain
open while adjusting pressure) and
adjust pressure to 55 kPa (8 psig)

System does not

Shut-off valve is not closing

Contact your Culligan

®

Dealer

shut off

No drain water

Clogged flow control

Replace flow control (Item 6) in
parts list and contact your
Culligan

®

Dealer

Water has

Carbon post-filter is depleted

Drain storage tank, sanitize system

offensive taste

and replace carbon post-filter

and/or odor

cartridge

Membrane depleted or fouled

Smartap

®

Quality Monitor reads

yellow, or if TDS test is
unsatisfactory, drain storage tank,
sanitize system and replace
membrane

Sanitizer not flushed out

Drain storage tank and let it refill
overnight