Cuisinart SS-1 - Manual (Page 11)

11
WARRANTY
LIMITED THREE-YEAR WARRANTY
This warranty is available to consumers only. You are
a consumer if you own a Cuisinart ® Cup-O-Matic ™
that was purchased at retail for personal, family or
household use. Except as otherwise required under
applicable law, this warranty is not available to retailers
or other commercial purchasers or owners.
We warrant that your Cuisinart
® Cup-O-Matic ™ will be
free of defects in materials and workmanship under
normal home use for 3 years from the date of original
purchase.
We suggest you complete and return the enclosed
product registration card promptly to facilitate
verification of the date of original purchase. However,
return of the product registration card does not
eliminate the need for the consumer to maintain
the original proof of purchase in order to obtain
the warranty benefits. In the event that you do not
have proof of purchase date, the purchase date
for purposes of this warranty will be the date of
manufacture.
If your Cuisinart
® Cup-O-Matic ™ should prove to be
defective within the warranty period, we will repair
it, or if we think necessary, replace it. To obtain
warranty service, simply call our toll-free number
1-800-726-0190 for additional information from our
Customer Service Representatives, or send the
defective product to Customer Service at Cuisinart,
150 Milford Road, East Windsor, NJ 08520.
To facilitate the speed and accuracy of your return,
please enclose $10.00 for shipping and handling of
the product.
Please pay by check or money order (California
residents need only supply proof of purchase and
should call 1-800-726-0190 for shipping instructions).
NOTE: For added protection and secure handling
of any Cuisinart ® product that is being returned, we
recommend you use a traceable, insured delivery
service. Cuisinart cannot be held responsible for in-
transit damage or for packages that are not delivered
to us. Lost and/or damaged products are not covered
under warranty. Please be sure to include your return
address, daytime phone number, description of the
product defect, product model number (located on
bottom of product), original date of purchase, and any
other information pertinent to the product’s return.
Your Cuisinart
® Cup-O-Matic ™ has been manufactured
to the strictest specifications and has been designed
for use with the authorized accessories and
replacement parts.
This warranty expressly excludes any defects or
damages caused by accessories, replacement parts,
or repair service other than those that have been
authorized by Cuisinart.
This warranty does not cover any damage caused
by accident, misuse, shipment or other ordinary
household use.
This warranty excludes all incidental or consequential
damages. Some states do not allow the exclusion or
limitation of these damages, so they may not apply to
you.
CALIFORNIA RESIDENTS ONLY:
California law provides that for In-Warranty Service,
California residents have the option of returning a
nonconforming product (A) to the store where it was
purchased or (B) to another retail store which sells
Cuisinart products of the same type.
The retail store shall then, at its discretion, either repair
the product, refer the consumer to an independent
repair facility, replace the product, or refund the
purchase price less the amount directly attributable to
the consumer’s prior usage of the product. If the above
two options do not result in the appropriate relief to the
consumer, the consumer may then take the product
to an independent repair facility if service or repair
can be economically accomplished. Cuisinart and not
the consumer will be responsible for the reasonable
cost of such service, repair, replacement, or refund for
nonconforming products under warranty.
California residents may also, according to their
preference, return nonconforming products directly
to Cuisinart for repair, or if necessary, replacement,
by calling our Consumer Service Center toll-free at
1-800-726-0190.
Cuisinart will be responsible for the cost of the repair,
replacement, and shipping and handling for such
products under warranty.
BEFORE RETURNING YOUR CUISINART
®
PRODUCT
If you are experiencing problems with your Cuisinart
®
product, we suggest that you call our Cuisinart
®
Service
Center at 1-800-726-0190 before returning the product
serviced. If servicing is needed, a Representative can
confirm whether the product is under warranty and
direct you to the nearest service location.
Important: If the nonconforming product is to be
serviced by someone other than Cuisinart’s Authorized
Service Center, please remind the servicer to call our
Consumer Service Center at 1-800-726-0190 to ensure
that the problem is properly diagnosed, the product is
serviced with the correct parts, and the product is still
under warranty.