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Chrysler group llc customer center, Chrysler canada inc. customer center – Dodge 2013 Challenger - Owner Manual User Manual

Page 502

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facilities, factory-trained technicians, special tools, and

the latest information to ensure the vehicle is fixed

correctly and in a timely manner.
This is why you should always talk to an authorized

dealer service manager first. Most matters can be re-

solved with this process.
• If for some reason you are still not satisfied, talk to the

general manager or owner of the authorized dealer.

They want to know if you need assistance.

• If an authorized dealer is unable to resolve the con-

cern, you may contact the manufacturer’s customer

center.

Any communication to the manufacturer’s customer cen-

ter should include the following information:
• Owner’s name and address
• Owner’s telephone number (home and office)

• Authorized dealer name
• Vehicle Identification Number (VIN)
• Vehicle delivery date and mileage

Chrysler Group LLC Customer Center

P.O. Box 21–8004
Auburn Hills, MI 48321–8004
Phone: (800) 423–6343

Chrysler Canada Inc. Customer Center

P.O. Box 1621
Windsor, Ontario N9A 4H6
Phone: (800) 465–2001 English / (800) 387–9983 French

500 IF YOU NEED CONSUMER ASSISTANCE