In canada, Reporting safety defects in, The 50 united states and – Dodge 2012 Challenger-SRT - User Guide User Manual
Page 122: Washington, d.c, Consumer assistance
REPORTING SAFETY DEFECTS IN THE 50 UNITED STATES AND
WASHINGTON, D.C.
• If you believe that your vehicle has a defect that could cause a collision or cause injury or
death, you should immediately inform the National Highway Traffic Safety Administra-
tion (NHTSA) in addition to notifying the manufacturer.
• If NHTSA receives similar complaints, it may open an investigation, and if it finds that a
safety defect exists in a group of vehicles, it may order a recall and remedy campaign.
However, NHTSA cannot become involved in individual problems between you, your
authorized dealer and the manufacturer.
• To contact NHTSA, you may either call the Auto Safety Hotline toll free at 1–888–
327–4236 (TTY: 1–800–424– 9153), or go to http://www.safercar.gov; or write to: Admin-
istrator, NHTSA, 1200 New Jersey Avenue, SE., West Building, Washington, D.C. 20590.
You can also obtain other information about motor vehicle safety from
http://www.safercar.gov.
In Canada
• If you believe that your vehicle has a safety defect, you should contact the Customer
Service Department immediately. Canadian customers who wish to report a safety
defect to the Canadian government should contact Transport Canada, Motor Vehicle
Defect
Investigations
and
Recalls
at
1-800-333-0510
or
go
to
http://www.tc.gc.ca/roadsafety/
• French Canadian customers who wish to report a safety defect to the Canadian govern-
ment should contact Transport Canada, Motor Vehicle Defect Investigations and Recalls
at 1-800-333-0510 or go to http://www.tc.gc.ca/securiteroutiere/
CONSUMER ASSISTANCE
120