FORD 2003 F-550 v.1 - Manual (Page 183)

1. Two or more repair attempts are made on the same nonconformity
likelyto cause death or serious bodilyinjuryOR
2. Four or more repair attempts are made on the same nonconformity(a
defect or condition that substantiallyimpairs the use, value or safetyof
the vehicle) OR
3. The vehicle is out of service for repair of nonconformities for a total of
more than 30 calendar days (not necessarily all at one time)
In the case of 1 or 2 above, the consumer must also notifythe
manufacturer of the need for the repair of the nonconformityat the
following address:
Ford Motor Company
16800 Executive Plaza Drive
Mail Drop 3NE-B
Dearborn, MI 48126
REPORTING SAFETY DEFECTS (U.S. ONLY)
If you believe that your vehicle has
a defect which could cause a crash
or could cause injuryor death, you
should immediatelyinform the National HighwayTraffic Safety
Administration (NHTSA) in addition to notifying Ford Motor Company.
If NHTSA receives similar complaints, it mayopen an investigation, and
if it finds that a safetydefect exists in a group of vehicles, it mayorder a
recall and remedycampaign. However, NHTSA cannot become involved
in individual problems between you, your dealer, or Ford Motor
Company.
To contact NHTSA, you mayeither call the Auto SafetyHotline toll-free
at 1–800–424–9393 (or 366–0123 in the Washington D.C. area) or write
to:
NHTSA
U.S. Department of Transportation
Washington, D.C. 20590
You can also obtain other information about motor vehicle safetyfrom
the Hotline.
Customer Assistance
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