FORD 2012 Focus v.4 - Manual (Page 98)

representative via an on-line chat (during certain hours). Visit
www.SyncMyRide.com or www.syncmaroute.ca for more information.
Phone issues
Issue Possible
Cause(s)
Possible Solution(s)
There seems to
be a lot of
background
noise during a
phone call. The audio
control settings
on your phone
may be affecting
the performance
of SYNC. Review your phone’s user guide
regarding audio adjustments.
During a call, I
can hear the
other person but
they can’t hear
me. Possible phone
malfunction. Try turning off the device,
resetting or removing the battery
of the device and try again.
SYNC is not able
to download my
phonebook.
• This is a
phone dependent
feature.
• Possible phone
malfunction. • Go to the web site to review
your phone’s compatibility.
• Try turning off the device,
resetting the device or removing
the battery of the device, then try
again.
• Try “pushing” your phonebook
contacts to SYNC by using the
Add Contacts feature.
• Use the “SYNCmyphone”
feature available on the web site.
Entertainment Systems
98
2012 Focus (foc)
Owners Guide, 4th Printing
USA (fus)