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Setting 911 assist on, To make sure that 911 assist works properly, In the event of a crash – FORD 2014 Taurus v.2 User Manual

Page 482: Myford touch® (if equipped) 481

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Setting 911 Assist On

If your vehicle is equipped with Navigation, touch the
i (Information) button to access these features. If your vehicle
is not equipped with Navigation, touch the corner of the

touchscreen with the green tab.

Press Apps > 911 Assist, > On.

You can also access 911 Assist by:

• Pressing the Settings icon > Settings > Phone > 911

Assist, or

• Pressing the Settings icon > Help > 911 Assist.

To Make Sure that 911 Assist Works Properly
• SYNC must be powered and working properly at the time of the

incident and throughout feature activation and use.

• The 911 Assist feature must be set on before the incident.

• You must pair and connect a Bluetooth-enabled and compatible phone

to SYNC.

• A connected Bluetooth-enabled phone must have the ability to make

and maintain an outgoing call at the time of the incident.

• A connected Bluetooth-enabled phone must have adequate network

coverage, battery power and signal strength.

• The vehicle must have battery power and be located in the United

States, Canada or in a territory in which 911 is the emergency
number.

In the Event of a Crash

Not all crashes deploy an airbag or activate the fuel pump shut-off
(which would trigger 911 Assist); however, SYNC tries to contact
emergency services if 911 Assist triggers. If a connected phone sustains
damage or loses connection to SYNC, SYNC searches for, and tries to
connect to, any available previously paired phone and tries to make the
call to 911.

Before making the call:

• SYNC provides a short window of time (about 10 seconds) to cancel

the call. If you fail to cancel the call, SYNC attempts to dial 911.

• SYNC says the following, or a similar message: “SYNC will attempt to

call 911, to cancel the call, press Cancel on your screen or press and
hold the phone button on your steering wheel.”

MyFord Touch® (If Equipped)

481

2014 Taurus
Owners Guide gf, 2nd Printing, September 2013
USA
(fus)